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September 4, 2016
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Posted by chillit

It was a Saturday night, and such a Sabbath as followed! Ex officio professors of Sabbath breaking are all whalemen. The ivory Pequod was turned into what seemed a shamble; every sailor a butcher. You would have thought we were offering up ten thousand red oxen.
In the first place, the enormous cutting tackles, among other ponderous things comprising a cluster of blocks generally painted green, and which no single man can possibly lift—this vast bunch of grapes was swayed up to the main-top and firmly lashed to the lower mast-head, the strongest point anywhere above a ships deck. The end of the hawser-like rope.
Suspended in stages over the side, Starbuck and Stubb, the mates, armed with their long spades, began cutting a hole in the body for the insertion of the hook just above the nearest of the two side-fins. This done, a broad, semicircular line is cut round the hole, the hook is inserted, and the main body of the crew striking up a wild chorus, now commence heaving in one dense crowd.

I have given no small attention to that not unvexed subject, the skin of the whale. I have had controversies about it with experienced whalemen afloat, and learned naturalists ashore. My original opinion remains unchanged; but it is only an opinion.

For the strain constantly kept up by the windlass continually keeps the whale rolling over and over in the water, and as the blubber in one strip uniformly peels off along the line called the “scarf,” simultaneously cut by the spades of Starbuck and Stubb, the mates; and just as fast as it is thus peeled off, and indeed by that very act itself.
The men at the windlass then cease heaving, and for a moment or two the prodigious blood-dripping mass sways to and fro as if let down from the sky, and every one present must take good heed to dodge it when it swings, else it may box his ears and pitch him again.
Alice laughed so much at this, that she had to run back into the wood for fear of their hearing her; and when she next peeped out the Fish-Footman was gone, and the other was sitting on the ground near the door, staring stupidly up into the sky.

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It was a Saturday night, and such a Sabbath as followed! Ex officio professors of Sabbath breaking are all whalemen. The ivory Pequod was turned into what seemed a shamble; every sailor a butcher. You would have thought we were offering up ten thousand red oxen.In the first place, the enormous cutting tackles, among other [...]
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Australian Service Excellence Standards (ASES) Accreditation

ASES accreditation

The Australian Service Excellence Standards (4th Edition 2016) are administered by the South Australian Department of Communities and Social Inclusion (DCSI) and are internationally recognised. Organisations complete self-assessments and an external assessment to achieve three-year accreditation.

AQP is an approved assessor for the Australian Service Excellence Standards (ASES). Our assessors are highly skilled and experienced community services practitioners and managers as well as being experienced in ASES assessments. We have refined and streamlined our assessment process to minimise paperwork focusing attention on organisational growth and continuous quality improvement. If you are interested in ASES accreditation, please contact us for an obligation free initial consultation.

Benefits of ASES

ASES has a strong focus on client rights and social justice. They are ideal for community-based organisations and not-for-profits that wish to develop:

  • systematic approaches to strategy and resource management
  • a better understanding of the needs of clients and communities
  • stronger approaches to accountability and reporting

ASES Principles

ASES is based on the following organisational principles:

  • customer focus
  • clear direction with accountability
  • continuous learning and innovation
  • valuing people and diversity
  • collaborative work practices
  • evidence-based decision making
  • social, environmental and ethical responsibility

ASES is offered at two levels of accreditation: certificate and award levels. Both pathways ensure a developmental and supportive approach for organisations to develop their quality frameworks.

Accreditation levels

ASES—certificate level

The certificate level promotes sound management principles and contains legal requirements that align with each organisation’s strategic directions and includes:

  • Sound management
  • People, partnerships and communication
  • Service provision

ASES—award level

The Award level requires the systematic implementation of the each organisation’s strategic agenda. It includes monitoring, evaluation and quality improvement throughout the organisation. It builds on the certificate level and has three additional areas:

  • Leadership
  • Improvement
  • Results

Organisations are required to achieve accreditation at the Certificate level before they can be assessed at the Award level.

Bonus services

Call us now to find out about our bonus services offered with all ASES assessments including leadership development/executive coaching, mid-term reviews and additional risk assessments for areas of your organisation that you are most concerned about.

Quality Management


AQP offers assistance with preparing for quality reviews and accreditation against a range of health, community services and generic service standards. We help organisations to understand requirements,  collate evidence and complete self-assessments. We provide gap analyses and develop or help organisations to develop all required systems, policies and processes to meet standards.

Integration of multiple standards

We specialise in integrating the requirements of multiple standards into streamlined products such as integrated policy and procedures manuals. AQP offers support to organisations undertaking accreditation in a range of service standards including:

  • Home Care (Common) Standards
  • Residential Aged Care Services Standards
  • Alcohol and other Drug Therapeutic Communities Standards (ATCA)
  • National Standards for Out-of-Home Care
  • National Standards for Disability Services
  • Rainbow Tick – GLBTI Inclusive Standards for Health and Human Services
  • National Standards for Mental Health Services
  • ISO 9001: 2015 Quality Management Systems
  • All State- based Disability Standards
  • Problem Gambling Treatment Service Standards
  • QLD Human Services Quality Standards (all streams)
  • Vic Human Services Standards
  • All State-based Child Safe, Child Protection and Out of Home Care Standards

Quality improvement

Whether you are preparing for external accreditation or undertaking a self-assessment for non-accredited standards, we can support you through the process and provide an objective view of your progress against standard requirements. We can also develop any systems, processes, procedures and tools that you need to meet requirements and set you on a path to continuous quality improvement.

Organisational Performance

 
indigenous woman talking to mentorThe human services sector is undergoing an unprecedented funding and business model reform and change. Organisations must continually evolve their structure, processes and people to respond to change and enable sustainable success.

AQP supports organisation to shape and transform organisations to deliver on their strategy and to maximise their performance. We take an integrated approach because we know that strategically aligned organisations deliver better outcomes for their business and their workforce.

While every solution we devise is different as it is based on the unique needs of each organisation, some of our services in this area include:

  • Service model development or redevelopment
  • Transitioning from a funded to a business model including transitioning to the NDIS
  • Workforce and structure redevelopment
  • Development of policies, procedures and systems
  • Executive coaching
  • Workplace coaching
  • Workplace investigations including investigations of allegations of staff misconduct, reportable conduct and reportable incidents.